DELIVERY TERMS

We offer an express delivery options from Aramex to receive the Products purchased on our Site.

*  Product is delivered within 2 working days in UAE

* Product delivered within 4-7 working days across GCC, subject to custom clearance.

*  Delivery is from Saturday to Thursday.

 Shipment tracking

You can track shipment of your products by clicking on the "Track Your Order" link in the shipping confirmation email. Please note such link will direct you to the courier's website, which is not controlled by us.

 Please note:

*  It is our goal to deliver within the above-mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.

*  We will be unable to change the delivery address on orders after checkout.

*  If there is no one at the indicated nominated delivery address who can accept delivery of products, the carrier will leave a notification card in your mail box.

*  Title to and risk of loss in your products will pass to you when you take possession of the products.

*  All products are shipped from our warehouses in Dubai, UAE.

The following list details locations within the UAE that are classified as “out of delivery” areas wherein a hand delivery cannot be effected.

Non Delivery Areas in Abu Dhabi vicinity 

Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot,Sir Baniyas,Guwaifath,Das Island,Musaffah-ICAD City 2,

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security

controlled zones and defense areas.

As an alternative arrangement, these shipments can be held at the Aramex Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.

Non delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,

Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential

area (Dhaid).

Upon delivery of the products to our carrier we will send you a shipment confirmation email.

 All international deliveries are within cities only.